Why Trust is the Real Currency of Carbon Offsets
Trust is an important social construct—an essential one that encourages and enables the public to engage in climate-mitigating endeavors.
In the current era of healthy skepticism about facts and expert sources, people are increasingly demanding that we break down the fourth wall between corporation and consumer, fine-tune our transparency mechanisms, and work to create this essential foundation of trust. Companies that are making meaningful changes should also be able to claim their facts with certainty, and benefit from consistently making responsible decisions. This is all very possible.
The Guardian recently addressed the demand for transparency in an article highlighting the UK Advertising Standards Authority’s (ASA) decision to crack down on carbon offsetting claims. It noted the public’s increasing concern about misleading advertising and questionable practices. This includes cynicism around net-zero claims, which lack a standardized framework for measuring and verifying, leaving consumers concerned about empty promises and greenwashing.
The ASA is urging companies to provide evidence of their efforts towards carbon neutrality, and to be transparent about their net-zero commitments. They enacted recent enforcement against major corporations Lufthansa and Etihad about green claims, and a joint Guardian investigation found rainforest offsets certified by Verra (which operates a respected carbon standard) had disputable impact, despite being widely used by major companies to make environmental claims. (Verra is in the process of launching a new methodology for certifying credits).
The vocabulary matters. Companies are increasingly being discouraged from claiming they have offset their emissions, and are instead encouraged to say they are making “climate contributions.” Gucci, the famous Italian luxury brand, removed from its website the claim that it had, in part by using Verra’s offsets, become “entirely carbon neutral” in 2019. BP, while maintaining that its bundled carbon offset product can help customers to meet their sustainability targets, is careful not to refer to the offering as “carbon neutral,” nor will it use carbon offsets as the sole pathway to meeting its own net zero targets.
High quality carbon offset credits act as a critical element in allowing us the time we will need to transition to a low-carbon economy. We need to ensure that they are recognized as a verifiable and reliable part of the solution.
Transparency is personal. It is not solely a corporate concept, or a marketing tactic—it can make or break trust. Successful climate change mitigation depends on building the public’s trust in the organizations that are providing climate solutions. It is reasonable for consumers and stakeholders to demand better evidence, and encourage companies to promote accurate reporting; however, trustworthy third parties play an important role in validating these claims by providing a transparent rating framework for the projects being invested in.
We can maintain an important foundation of trust through well-regulated projects that adhere to rigorous standards, allowing us to keep driving positive change.